Emergency: 911
LIFELINEMEDICAL CENTER

Level 2 General Hospital

Hospital care, every step of the way.

Specialists by appointment, a 24-hour emergency room, and a plain guide to rooms, prices, PhilHealth and your bill, for you and your family.

A doctor listening closely to a patient in a consultation room

24/7 emergency careNo deposit before emergency care.

Find the care you need

How can we help you?

Doctors and nurses talking together around a table

About

Healthcare built around you

Doctors, nurses and staff who explain what they are doing and why, in rooms and clinics built to be easy to find your way around.

Emergency care
24/7
About the hospital

Departments

Comprehensive medical care

What each department treats, and the doctors who see patients there.

Facilities

Where your care happens

Services and facilities

Patient and visitor information

  • Before your visit

    • Bring a valid ID and your PhilHealth ID or number
    • Bring your HMO card if you have one
    • Bring past results and your list of medicines
    • Book ahead for a clinic day, or come early for the queue
  • During your stay

    • Your room class sets the daily rate
    • Ask for your statement of account any day
    • One watcher may stay with you
    • Tell the nurse about any allergy
  • After your visit

    • Follow-up dates are on your discharge papers
    • Prescriptions can be filled at our pharmacy
    • Results can be released to you or your doctor
    • Documents can be checked on the verify page
  • Insurance and billing

    • PhilHealth is deducted before you pay
    • HMO letters of authorization are handled at admitting
    • Senior and PWD discounts apply to your own bill
    • Ask billing about a promissory note if needed
Everything patients and visitors need

Your health deserves plain answers

What a stay costs, who pays which part, and your rights when money is short.

  • No deposit in an emergency

    Emergency care comes first. The law forbids asking for a deposit before it.

  • Rates published

    Every room class and common charges are listed, with the date each took effect.

  • Coverage applied first

    Senior, PWD, PhilHealth and HMO coverage are applied before you pay.

Need emergency care?

The emergency room is open 24 hours a day, 7 days a week. No deposit is needed before emergency care.

Health resources

Guides for patients and families

Questions

Frequently asked

  • Is the emergency room open all day?

    Yes. The emergency room is open 24 hours a day, every day, and no deposit is needed before emergency care.

  • Do I need an appointment to see a doctor?

    Some doctors see patients by appointment and some by queue. Each doctor's page says which, and you can reserve a slot or a queue number online.

  • Do you accept PhilHealth and HMOs?

    Yes. PhilHealth is deducted from your bill, and the HMOs we accept are listed on the HMO page along with how to request a letter of authorization.

  • Where can I see room rates?

    Every room class and its daily rate is on the rooms page, and the price guide lists common charges with the date they took effect.

  • How do I get my results or records?

    Ask the department that did the test, or send a records request through the contact page. Records are released only to the patient or someone they authorize.

The hospital building on a clear day

Location and contact

Find us

  • Emergency: 911
  • Visiting hours: 10:00 AM – 8:00 PM daily; ICU by schedule