Admission
Being admitted
A planned stay, step by step. Emergency admissions start in the emergency room and need no deposit.

- 01
Your doctor's order
A planned admission starts with your doctor's admission order, with the date and the reason.
- 02
Tell us ahead
Send a pre-admission request with your PhilHealth and HMO details, or visit admitting. We call you to confirm.
- 03
Choose a room class
Your room class sets the daily rate. Every class and its rate is on the rooms page.
- 04
Deposit for a planned stay
Admitting tells you the deposit for your room class before you are admitted. It is credited to your bill.
What to bring
- Your doctor's admission order
- A valid ID for the patient and the watcher
- PhilHealth ID or number, and the member data record if asked
- HMO card and letter of authorization, if you have them
- Guarantee letters from government offices or sponsors
- Your current medicines, in their boxes
Going home
When is discharge?
Your doctor writes the discharge order. Billing then prepares the final bill with PhilHealth and HMO deductions, and a nurse explains your medicines and follow-up.
What if I cannot pay in full?
Talk to billing before discharge. A promissory note may be allowed under RA 9439; billing explains what applies to your case.