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LIFELINEMEDICAL CENTER

Health resources

Guides for patients and families

Practical steps, not medical advice. For anything about your own health, please talk to your doctor.

A doctor seated at a desk, ready to welcome a patient

Your first clinic visit

What to bring and what happens when you see a doctor here for the first time.

  1. Book a clinic day online or come early to join the queue.
  2. Register at the clinic desk with a valid ID.
  3. Bring past results, prescriptions and a list of your medicines.
  4. Write down your questions before you go in.
A quiet private patient room with a hospital bed and a window

Being admitted

How a planned admission works, from your doctor's order to your room.

  1. Your doctor gives you an admission order.
  2. Send a pre-admission request, or go to admitting.
  3. Choose a room class and settle the deposit for a planned stay.
  4. Bring your IDs, PhilHealth and HMO details.
A woman reading and filling in a form at a table

Reading your hospital bill

How charges, discounts and coverage appear on your statement of account.

  1. Charges are grouped by room, medicines, tests and professional fees.
  2. Senior and PWD discounts appear on your own charges.
  3. PhilHealth and HMO amounts are shown as deductions.
  4. Ask billing about any line you do not understand.
A nurse speaking kindly with an older patient in bed

Visiting a patient

A short guide for family and friends coming to see someone who is admitted.

  1. Check today's visiting hours with the front desk.
  2. Wear your visitor pass while inside.
  3. Stay home if you have a fever, cough or cold.
  4. Keep visits short so the patient can rest.
A couple walking together on a garden path

Everyday healthy habits

Simple habits worth talking over with your doctor at your next check-up.

  1. Keep your regular check-ups, even when you feel well.
  2. Ask your doctor what kind of activity suits you.
  3. Ask about your diet if you have diabetes or high blood pressure.
  4. Keep a list of your medicines and bring it to every visit.